Guides for shop and service business owners

Fix it by hand first. Each guide takes one problem, shows how to handle it in a register or in Excel, says where that stops working, and only then what software changes.

Shops and retail

• Physical stock not matching system stock: how to find the gap: Why a shop's shelf count and stock figure drift apart, how to do a count that finds the cause, and habits that keep them together.
• Tailor job card format: what to write and how to track orders: A tailor job card format you can copy today: the fields that matter, an order board in Excel, and tracking what each tailor is owed.
• E-way bill and e-invoice difference, and which one your shop needs: What an e-invoice is, what an e-way bill is, the limit for each, and how a small shop can do both by hand or from its bill.

Service and rental

• Copier rental billing format: per-copy bills from meter readings: The per-copy billing formula for copier and printer rentals, a worked example, an Excel layout, and common billing mistakes.
• Service call register format: track engineers and open calls: A service call register format for a business with field engineers: the columns, four rules, the on-site report, and an Excel version.

Complaints and enquiries

• Customer complaint register format in Excel for a service business: A customer complaint register format to copy into Excel today: nine columns, three rules, and when a sheet stops being enough.
• WhatsApp complaint management system for a small business: How to run complaints on WhatsApp with one number, where the free Business app runs out, and what a bot with tickets changes.

Custom software

• Custom software vs ready-made software: how to decide: When a ready-made app is the right call, when custom software earns its cost, and what getting software built involves.